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Gainsight Products Drive retention and expansion with the industry’s leading Customer Success platform. Learn More Improve user adoption with in-app engagements and meaningful product analytics. Learn More Give your customers a single hub for anytime, anywhere, self-service. Learn More Digitize onboarding and training with a Customer Education LMS. Learn More Leverage the power of Gainsight’s full platform Apps & Integrations Unleash the Power of AI Pricing Solutions By Use Case Digital Customer Success Scale effort and align teams using digital-led strategies. Healthcare Deliver proactive, preventative care that enables you to retain and grow your customer base. Start and Scale Fast Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks. Scale and Efficiency Deliver outcomes without adding headcount. Retention Predict churn and address risk. Expansion Identify and align on expansion opportunities. Product Adoption Proactively guide users to value. By Team Customer Success Empower and enable your CSMs. Product Create elegant product experiences. Customer Experience Identify trends across the customer journey. Revenue and Sales Drive a high performing renewals process. IT and Analytics Consolidate your Customer Data. Executives Align on customer health and opportunities. Community Teams Build a modern customer community. Customers Resources The Latest from Gainsight What’s new? From blogs to webinars, to guides and more. The Latest from Gainsight Resources Library Gainsight Blog Upcoming Events and Webinars On-Demand Webinars Gainsight Glossary Push to Production Gainsight Essentials Gainsight Essentials The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for? Check it Out By Topic We’ve got it all organized by Product, Customer Success, and Community. By Topic CS Ops Central Customer Success Teams Product Teams Pulse 2023 Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written. Check it Out Customer Resources Find the Gainsight community, certifications, and documentation. Customer Resources Customer Community Trainings & Certifications Product Support API & Developer Docs Gainsight Digital Hub Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product. Check it Out Industry Resources Find a job, discover Pulse, and learn what’s happening industry-wide. Industry Resources Customer Success Job Board Pulse Plus Pulse Conference Pulse Library Pulse 2023 Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written. Check it Out Essential Guides If it’s here, it’s essential knowledge on CS, PX, and community. Essential Guides Quarterly Business Reviews (QBRs) Customer Success Voice of the Customer Customer Success Management Customer Journey and Lifecycle Professional Services Success High Touch CS Management Company-wide Customer Success Recurring Revenue Channel Partner Success Reducing Churn Budgeting for Customer Success Product Analytics Customer Experience Product Management Metrics Company Who We Are Leadership Newsroom Partners Careers Impact Login Login to Gainsight CS Customer Success Software Login to Gainsight PX Product Experience Software Schedule a Demo Schedule a Demo Products Customer Success Product Experience Customer Communities Customer Education Platform Leverage the power of Gainsight’s full platform Apps & Integrations Unleash the Power of AI Pricing Solutions By Use Case Digital Customer Success Healthcare Start and Scale Fast Scale and Efficiency Retention Expansion Product Adoption By Team Customer Success Product Customer Experience Revenue and Sales IT and Analytics Executives Community Teams Customers Resources The Latest from Gainsight Resource Library Gainsight Blog Upcoming Events and Webinars On-Demand Webinars Glossary Push to Production Gainsight Essentials By Topic CS Ops Central Customer Success Teams Product Teams Customer Resources Customer Community Training & Certifications Product Support API & Developer Docs Industry Resources CS Ops Central Customer Success Job Board Pulse Plus Pulse Conference Pulse Library Gainsight Essential Guides Quarterly Business Reviews (QBRs) Customer Success Voice of the Customer Customer Success Management Customer Journey and Lifecycle Professional Services Success High Touch Customer Success Management Company-wide Customer Success Recurring Revenue Channel Partner Success Product-Driven Customer Success Churn Budgeting for Customer Success Product Analytics Customer Experience Business Metrics Choosing a Customer Success Solution Product Management Metrics Company Who We Are Leadership Newsroom Partners Careers Impact Login Login to Gainsight CS Login to Gainsight PX RESOURCES Ideas to Inspire Your Next Big Win 2023 Market Guide Gartner® Market Guide for Customer Success Management Platforms Learn More G2 Grid Report G2 Grid Report for Customer Success Solutions Download the Report New Women’s History Month Learn from those innovating in Customer Success. Check It Out All Products Customer Communities Customer Education Customer Success Product Experience All Resource Types Benchmark Calculator Datasheet Ebook / Guide On-Demand Webinar Podcast Research Template Video Page 1 of 8 On-Demand Webinar Growing with Your Customers: Reframing the Conversation Watch Gainsight and GTM Partners for an insightful dialog around driving customer growth by making successful customers your ’north star’. You’ll hear how to reframe… Check It Out Ebook / Guide Empowering Customer Success As An Engine For Growth In an era where every dollar counts and market demands are ever-evolving, understanding how to shift from siloed retention tactics to a comprehensive focus on… Check It Out On-Demand Webinar Community Recharge Webinar Series Re-charge and reimagine customer communities with Gainsight! Join us for a series of fireside chats with industry experts, customers and Gainsight SMEs on how to… Check It Out On-Demand Webinar Human-First Approach to Advocacy & Community We’ve reached a tipping point in advocacy and community causing many in customer marketing and community management to ponder the future of their programs. Hear… Check It Out Ebook / Guide How to Efficiently and Repeatedly Identify the Right Value Stories For executives, particularly those in Customer Success and Customer Marketing, mastering value storytelling is essential. These narratives demonstrate your team’s ongoing commitment to delivering tangible… Check It Out On-Demand Webinar How to Rebuild a Successful Community Communities are always evolving - but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight successfully merged our two distinct… Check It Out Ebook / Guide Unlock the Power of Gen AI in Customer Success with Our Exclusive Ebook! Discover the future of Customer Success with our comprehensive guide: "The Gen AI Readiness Checklist for SaaS Customer Success Leaders in 2024." In today’s fast-paced… Check It Out Ebook / Guide 2024 Market Guide for B2B Customer Community Platforms 2024 Gartner® Market Guide for B2B Customer Community Platforms has recognized 8 vendors as Representative Vendors. In this report, Gartner states, "Community management is an… Check It Out Ebook / Guide 10 Steps to Community Success in B2B Software Ready to transform your customer experience and drive efficient growth? Of course, you are! An online community can be a scale engine for low-effort, maximum-impact… Check It Out Video Shantan Reddy on AI’s Everyday Magic Shantan Reddy, our Sr. AI Product Manager at...